Help

Getting started

1. Create an account with your email and a password, or sign in if you already have one.
2. Your home page, Licenses, lists every license, registration and certification you've added, soonest to expire first. Each shows whether it is active, due for renewal soon, or expired.
3. Forgot your password? Choose Forgot password? on the sign-in page and we'll email you a link to set a new one.

Adding a license

1. On Licenses, press Add license.
2. Start with a photo or PDF of the license if you have one. On a phone the button opens your camera. We read it and fill in the type, state, number and dates for you. If a printout lists several credentials, pick the one to use, or check several and press Add.
3. Check every field before saving: the scan can misread a date or number.
4. No scan? Fill in the form by hand. Choose the license type and the state (or the federal agency or certifying organization), then the number and dates.
5. Not issued yet? Leave the expiry date empty and the license shows as pending verification until you add it.

Your license page

1. Open a license to see what renewing it takes: how often, the fee, the CE hours and any required topics.
2. Before you renew lists what is still outstanding, such as CE hours you haven't logged yet.
3. Official sources links to the licensing board's own pages. Requirements are gathered from those pages automatically, so confirm with the board before you rely on them.
4. Use Edit to fix a detail, and set how many days before expiry you want reminder emails.

Storing documents

1. On a license page, under Documents, upload photos or PDFs of the card, wall certificate, verification printout or renewal receipt. You can pick several at once, up to 25 MB each.
2. Your documents are stored privately online. Only you can open them, after signing in.

Tracking CEUs

1. Open CEUs and press Add a CEU.
2. Upload the certificate and we'll fill in the course, provider, date and hours. You can upload several certificates at once.
3. Under Counts toward, tick every license the course applies to. One course can count for several licenses.
4. Add topics (for example "opioids" or "ethics") so required topics are tracked.

After you renew

1. On the license page, press Mark renewed. The new expiry date is filled in one cycle ahead: check it against your new license.
2. Add the fee you paid and the confirmation number, and attach the receipt if you have it.
3. Your renewal history stays on the license page, and the CE count starts over for the new cycle.

Reminders and calendar

1. We email you 120, 90, 60, 30, 14 and 7 days before a license expires, and on the day. Turn emails on or off, or send yourself a test, in Settings.
2. In Settings → Calendar, add every expiry date to Google, Apple or Outlook calendar. New licenses show up there on their own.
3. Didn't get an email? Check your spam folder, then send a test from Settings.

Contact support

Something not working, or an idea for the app? Send us a message and we'll reply by email. Have an account? Sign in first so we can see what you see.

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